Toei Bus Shinjuku Depot building with buses parked outside on a clear day

Toei Bus Shinjuku Branch Office

Toei Bus Shinjuku Branch Office: Visiting Hours, Tickets, and Travel Guide—Tokyo Historical Site

Date: 04/07/2025

Introduction

Navigating Tokyo’s vast cityscape can be both exciting and daunting, especially for newcomers eager to explore renowned districts like Shinjuku. At the heart of Tokyo’s extensive public transportation network lies the Toei Bus Shinjuku Branch Office—a critical hub that ensures seamless and accessible mobility for millions of residents and tourists. Managed by the Tokyo Metropolitan Bureau of Transportation (Toei), this branch office not only coordinates daily bus operations but also connects travelers to some of Tokyo’s most treasured historical and cultural sites (Tokyo Updates; Toei Bus Guide).

This comprehensive guide explores the origins and evolution of the Toei Bus system, focusing on the Shinjuku Branch Office’s pivotal role, practical information on tickets and fares, accessibility features, and insider travel tips. You’ll also find a detailed overview of nearby attractions, including the historic Shinjuku Gyoen National Garden, and guidance for a smooth travel experience using Tokyo’s bus network.

Toei Bus Shinjuku Depot building with street and vehicles

Toei Bus Shinjuku Depot with NTT East Japan Headquarters Building in background

Toei Bus Shinjuku Depot building with buses parked outside in Hatsudai, Tokyo

Historical Background of Toei Bus
Toei Bus Shinjuku Branch Office: History and Visitor Information
Tickets, Fares, and Accessibility
Travel Tips and Practical Information
Nearby Attractions: Shinjuku Gyoen National Garden
Summary and Final Travel Advice
References

Historical Background of Toei Bus

Early Beginnings and Expansion

The Toei Bus system emerged in the aftermath of the Great Kantō Earthquake of 1923, initially as an emergency solution to restore urban mobility when much of Tokyo’s infrastructure was crippled. Operations began in January 1924, just months after the disaster, and quickly gained traction as a permanent fixture in Tokyo’s transit landscape (Tokyo Updates; Wikipedia).

During the 1930s and 1940s, the city government consolidated several private bus operators to form a unified system, creating a near-monopoly within central Tokyo. In 1943, the Tokyo Metropolitan Bureau of Transportation assumed control, setting the stage for a standardized and citywide bus network (Wikipedia).

Postwar Recovery and Modernization

The devastation of World War II left Tokyo’s transportation network in disarray, but Toei Bus played a pivotal role in the city’s recovery. The system was revitalized with surplus U.S. military vehicles and expanded rapidly alongside Tokyo’s postwar economic boom. By the early 1970s, Toei Bus reached peak ridership, with over 1.2 million daily passengers (Wikipedia).

As Tokyo’s subway network expanded, Toei Bus adapted by modernizing its fleet, introducing low-floor buses, and adopting digital tools for real-time scheduling and passenger information. The system remains one of Japan’s largest municipal bus networks, covering approximately 200 routes and serving over 1,600 stops (Wikipedia).

Toei Bus Shinjuku Branch Office: History and Visitor Information

Branch Office Role and Significance

The Shinjuku Branch Office is a vital node within the Toei Bus network, strategically located near Shinjuku Station—the world’s busiest railway interchange. It serves as the operational hub for numerous routes spanning central Tokyo, ensuring efficient service coverage, vehicle maintenance, and customer support (Toei Bus Guide).

Location and Visiting Hours

Location: Central Shinjuku, near Shinjuku Station.
Visiting Hours: 8:00 AM to 8:00 PM daily.
Services Provided: Ticket sales, route information, multilingual assistance, and lost-and-found.

Network Integration

The Shinjuku Branch Office connects Toei Bus routes with major rail lines such as JR, Tokyo Metro, and private railways, making it a key interchange for travelers throughout Tokyo (Japan Guide: Tokyo Transport). Buses from Shinjuku link to popular districts including Ikebukuro, Shibuya, and the Tokyo Dome area.

Service Coverage and Operations

Route Management: Oversees daily operation and scheduling of a diverse fleet, ranging from high-frequency trunk lines to community loop buses.
Maintenance: Houses facilities for inspection, repair, and cleaning to uphold safety and reliability.
Customer Service: Offers multilingual support and guidance for international visitors, as well as assistance for lost items.

Tickets, Fares, and Accessibility

Ticket Options and Fares

Flat Fare: 210 yen for adults, 110 yen for children within Tokyo’s 23 wards.
IC Cards: Suica and Pasmo accepted for seamless boarding and transfers (Japan Guide: IC Cards).
Day Passes: Unlimited rides for one day; ideal for sightseeing.
Cash Payments: Accepted (exact change required).

Payment Procedures

Boarding: Enter from the front; tap your IC card or pay cash.
Alighting: Exit from the rear; tap your IC card again if required.

Accessibility Features

All Toei Buses operating from Shinjuku Branch Office are low-floor, equipped with ramps, and prioritized seating for elderly, disabled, and pregnant passengers. Signage and announcements are available in Japanese and English (Toei Bus Guide; Minna no Rakuraku).

Travel Tips and Practical Information

Use Digital Tools: Download the Toei Kotsu Application for live route updates and offline maps.
Avoid Peak Hours: Travel outside morning and evening rush for a more comfortable ride.
Luggage: Small to medium bags are permitted; avoid large suitcases during busy times.
Language Assistance: Major stops and the Shinjuku Branch Office offer English-language materials and staff support.
Wi-Fi: Select buses provide free Wi-Fi, particularly on tourist-focused routes.

Nearby Attractions: Shinjuku Gyoen National Garden

Overview and Cultural Importance

Shinjuku Gyoen National Garden is a celebrated urban oasis, blending Japanese, English, and French landscaping traditions. Originally a feudal estate, it later became an imperial garden and now welcomes the public as a national park (Shinjuku Gyoen National Garden).

Visiting Hours and Admission

March–October: 9:00 AM–5:30 PM (last entry 5:00 PM)
November–February: 9:00 AM–4:30 PM (last entry 4:00 PM)
Closed: Mondays (or following day if a holiday), Dec 29–Jan 3
Admission: 500 yen (adults), free for children under 15

Purchase tickets at the gate or online. Advance purchase is recommended during cherry blossom season.

Access

Shinjuku-gyoenmae Station (Marunouchi Line): 5 minutes to the east gate
Shinjuku Station (JR): 10 minutes to the south gate

Facilities and Experience

Distinct garden styles: Japanese, English, and French.
Amenities: Restrooms, wheelchair-accessible paths, visitor center, tea house serving matcha and sweets.
Accessibility: Fully wheelchair-accessible; wheelchairs available at the visitor center.

Nearby Points of Interest

Tokyo Metropolitan Government Building (free observation decks)
Omoide Yokocho (traditional food alley)
Kabukicho (entertainment district)

Visitor Tips

Best Times: Late March–early April (cherry blossoms), late November (autumn colors)
Tickets: Buy in advance during peak periods
Photography: Allowed; drones and tripods prohibited
Food: Outside food not permitted; refreshments available at the tea house

Summary and Final Travel Advice

The Toei Bus Shinjuku Branch Office is more than a transit stop—it’s an essential gateway for exploring Tokyo’s neighborhoods and historical sites. Visitors benefit from comprehensive ticketing options, accessible vehicles, and multilingual support. The branch’s proximity to destinations like Shinjuku Gyoen National Garden offers added convenience for both tourists and locals (Toei Bus Guide; Shinjuku Gyoen National Garden).