Shibuya Mark City

Shibuya Mark City Tokyo: Visiting Hours, Tickets, and Comprehensive Travel Guide

Date: 14/06/2025

Introduction

Shibuya Mark City is a landmark mixed-use complex in the heart of Tokyo’s Shibuya district. Since opening in 2000, it has epitomized the city’s evolution from a trendsetting youth capital to a cosmopolitan urban center. Seamlessly connected to Shibuya Station, one of the world’s busiest transit hubs, Mark City attracts millions of visitors each year for its shopping, dining, business facilities, and direct access to transportation. This guide provides detailed information on visiting hours, ticketing, transportation, accessibility, and insider tips for making the most of your visit to Shibuya Mark City. Whether you are a first-time tourist or a returning traveler, this resource will help you navigate and appreciate the district’s ongoing transformation and cultural significance (Japan Guide; GLTJP; Nippon.com).

Introduction
Historical Evolution and Urban Context
Shibuya Mark City: Complex Overview
- Architecture & Facilities
- Key Features and Layout
Visiting Information
- Hours, Ticketing, and Accessibility
- Events and Guided Tours
Transportation & Access
- By Train, Bus, and Airport Limousine
- Car, Taxi, On Foot, or Bicycle
Shopping, Dining, and Accommodation
Family, Accessibility, and Amenities
Nearby Attractions
Visitor Tips & FAQs
Conclusion & Resources

1. Historical Evolution and Urban Context

Shibuya’s Commercial Growth

Shibuya’s history as a vibrant commercial district started with the opening of Shibuya Station in 1885, transforming the area from a quiet suburb into a bustling center for commerce and entertainment. By the late 20th century, iconic sites like Shibuya 109 and the Hachiko Statue had made the district a trendsetting hub for youth culture and international tourism (Japan Guide).

Genesis of Shibuya Mark City

Opened in April 2000 and developed by Tokyu Corporation, Shibuya Mark City was designed to modernize the area surrounding Shibuya Station. The architectural plan introduced a vertical, mixed-use model, combining retail, hotels, offices, and transportation in a compact footprint. The complex consists of two main towers—the East Building (primarily hotel and offices) and the West Building (retail and dining)—linked by pedestrian walkways and skybridges (Live Japan; GLTJP).

The “Greater Shibuya” Vision

Mark City’s development marked the beginning of Shibuya’s ambitious urban redevelopment, known as the “Greater Shibuya” vision. This ongoing initiative (2012–2028) aims to transform Shibuya from a collection of isolated hotspots into an interconnected, sustainable, and internationally competitive urban network. New infrastructure focuses on integrating work, living, and leisure spaces, promoting digital innovation, and improving disaster resilience (Tokyu Land; Housing Japan; Shibuya City Urban Development Master Plan 2019).

2. Shibuya Mark City: Complex Overview

Architecture & Facilities

Shibuya Mark City’s design emphasizes vertical functionality, urban connectivity, and openness through glass facades and atriums. The East and West Buildings are integrated via skywalks and are directly accessible from Shibuya Station. The complex is a “city within a city,” offering:

Shopping and Dining (B1F–4F): Over 65 shops and restaurants, including Japanese and international brands.
Office Spaces (West Building): Modern business facilities with meeting rooms and support services.
Shibuya Excel Hotel Tokyu (East Building): 408 rooms with panoramic city views, dining, and direct station access.
Highway Bus Terminal (5F West Building): Regional and airport bus connections (Tokyu Bus).
Event Spaces: Halls for exhibitions, pop-ups, and cultural events.
Barrier-Free Design: Elevators, wide corridors, tactile paving, and accessible restrooms (GLTJP; Nippon.com).

3. Visiting Information

Visiting Hours

Shops & Retail: 10:00 AM–9:00 PM daily
Restaurants: Generally 11:00 AM–11:00 PM (may vary by establishment)
Hotel: 24/7 reception and guest services
Bus Terminal: Early morning to late evening (check with operators for schedules)
Office Areas: Weekdays, standard business hours

Note: Hours may vary on holidays or for special events. Confirm with the official website before your visit.

Tickets and Admission

General Entry: Free to all retail and public areas
Events/Exhibitions: Some may require paid tickets; check event listings for details

Accessibility

Facilities: Wheelchair access, accessible restrooms, priority seating, ramps, and elevators
Assistance: Multilingual signage (English, Chinese, Korean), information desks, and support for special needs

Events and Guided Tours

Seasonal Events: Regular pop-ups, exhibitions, and cultural festivals
Guided Tours: Not offered directly by Mark City, but available through local tour operators as part of broader Shibuya explorations

4. Transportation & Access

By Train/Subway

Connected directly to Shibuya Station, one of Tokyo’s largest interchanges, serving:

JR Lines (Yamanote, Saikyo, Shonan-Shinjuku)
Tokyo Metro (Ginza, Hanzomon, Fukutoshin)
Tokyu Lines (Toyoko, Den-en-toshi)
Keio Inokashira Line

Follow signs for “Mark City” or “West Exit” inside the station for direct access (Japan Guide; TravelSetu).

By Bus

Local Buses: Serve stops around Shibuya Station and Mark City
Highway Buses: 5th-floor terminal offers regional routes to Mt. Fuji, Kusatsu, Gotemba, and more (Tokyu Bus; Highway Buses)
Airport Limousine Buses: Direct to/from Narita (approx. 90 min) and Haneda (45–60 min) airports

By Car, Taxi, On Foot, or Bicycle

Taxi: Drop-off zones at Mark City
Car: Short-term parking available (expensive and limited)
Bicycle/Foot: Pedestrian-friendly; bicycle rentals possible but challenging due to crowds (TravelSetu)

5. Shopping, Dining, and Accommodation

Shopping

Shops: Around 65 stores focused on fashion, accessories, cosmetics, and lifestyle
Tax-Free Shopping: Available for international tourists (passport required)

Dining

4th Floor Restaurant Avenue: Features diverse Japanese and international cuisine
Popular Spots:
- Soba Shiki (traditional soba)
- Sushi no Midori (affordable, high-quality sushi)
Dietary Options: English menus, vegetarian/halal choices, and child-friendly amenities

Accommodation

Shibuya Excel Hotel Tokyu: Directly connected to Mark City, offering modern rooms, on-site dining, panoramic city views, and business facilities (GLTJP)

6. Family, Accessibility, and Amenities

Family-Friendly: Stroller rentals, high chairs, children’s menus, breastfeeding rooms, multipurpose toilets
Accessibility: Elevators, escalators, barrier-free corridors, tactile paving, accessible restrooms
Digital Services: Free WiFi, digital directories, cashless payments
Security: 24-hour patrols, surveillance cameras, AEDs, emergency exits
Additional Services: Coin lockers, ATMs, currency exchange, luggage storage, designated smoking areas

7. Nearby Attractions

Attraction	Distance	Highlights
Shibuya Scramble	1–2 mins	World’s busiest intersection, iconic photo spot
Hachiko Statue	3 mins	Famous meeting point, symbol of loyalty
Shibuya Center Gai	3–5 mins	Youth culture, shopping, dining
Shibuya 109	5 mins	Trend-setting fashion mall
Shibuya Sky	7–10 mins	Rooftop observatory with panoramic city and Mt. Fuji views
Miyashita Park	10 mins	Urban park, shops, rooftop green spaces
Harajuku/Yoyogi Park	15–30 mins	Fashion, culture, and relaxation

For more, see Traveler Japan, Japlanease, and Go Tokyo.

8. Visitor Tips & FAQs

Visitor Tips

Best Times: Weekday mornings or late evenings to avoid crowds
Navigation: Use digital directories and translation apps for convenience
Weather: Direct station connection is ideal on rainy days
Luggage: Coin lockers and hotel storage available
Tax-Free Shopping: Bring your passport

Frequently Asked Questions

Q: What are the opening hours?
A: Shops 10:00 AM–9:00 PM; restaurants often later; hotel 24/7.

Q: Is there an entry fee?
A: No, except for some special events/exhibitions.

Q: Is Shibuya Mark City wheelchair accessible?
A: Yes, with barrier-free design throughout.

Q: Are there family facilities?
A: Yes, including strollers, baby rooms, and children’s menus.

Q: Are guided tours available?
A: Not directly, but local operators may include Mark City in Shibuya tours.

Q: How do I get to Mark City from Shibuya Station?
A: Follow signs for “Mark City” or “West Exit”; direct covered walkways connect the station.

9. Conclusion

Shibuya Mark City is more than a shopping or transit hub—it’s an essential gateway to experiencing Tokyo’s innovative urban spirit. With direct connections to transportation, a dynamic blend of retail and dining, barrier-free access, and proximity to major cultural landmarks, Mark City is an ideal base for both first-time and repeat visitors. As Shibuya continues to evolve under the “Greater Shibuya” redevelopment vision, Mark City remains at the forefront of the district’s transformation, offering a microcosm of modern Tokyo’s blend of tradition and innovation.

For up-to-date information, special events, and personalized travel assistance, visit the official Shibuya Mark City website or consult the Go Tokyo travel guide.

10. Sources and Further Information

For images, maps, and virtual tours, refer to the official Shibuya Mark City site and trusted travel platforms for enhanced planning and visual engagement.