
Hospital Universitario 12 de Octubre Visiting Hours, Visitor Information, and Travel Guide – Madrid
Date: 04/07/2025
Introduction
Hospital Universitario 12 de Octubre (HU12O) is a cornerstone of Madrid’s healthcare system, renowned for its clinical excellence, innovative research, and architectural significance. Since its opening in 1973—named in honor of Spain’s National Day, October 12—the hospital has provided comprehensive care to more than half a million residents in southern Madrid. Blending modern design with a legacy of community service, HU12O is not only a vital medical institution but also a symbol of public health advancement and community engagement.
This guide offers up-to-date, detailed information for all visitors: from family members and healthcare professionals to students and tourists interested in Madrid’s medical and cultural landmarks. Here you’ll find essential details about visiting hours, access protocols, facilities, accessibility, transportation, and practical tips for a safe and respectful visit.
For the latest updates, always consult the official Hospital Universitario 12 de Octubre website, Madrid Metro information, and the Madrid Tourist Guide.
Table of Contents
- About Hospital Universitario 12 de Octubre
- Hospital History and Cultural Significance
- Campus Infrastructure & Facilities
- Visiting Hours & Access Information
- Tickets, Entry, and Visitor Passes
- Guided Tours, Educational Visits, and Community Events
- Accessibility and Visitor Services
- Travel & Directions
- Nearby Attractions and Travel Tips
- FAQs
- Recommendations for a Respectful Visit
- Notable Achievements & Research
- References & Further Reading
About Hospital Universitario 12 de Octubre
Located in the Usera district, HU12O is among Madrid’s largest and most advanced public hospitals, serving as a referral center for complex medical care, teaching, and biomedical research. The campus includes:
- Hospital General: Main adult inpatient and surgical care.
- Hospital Materno-Infantil: Specialized maternal, neonatal, pediatric, and adolescent units.
- Edificio Azul & Oncología Radioterápica Pavilion: Oncology and radiation therapy.
- Centro de Actividades Ambulatorias (CAA): Outpatient and day hospital services.
HU12O is also home to the i+12 Biomedical Research Institute, collaborating with the Complutense University of Madrid and other leading institutions (i+12 Research Institute).
Hospital History and Cultural Significance
Founded in 1973 during Madrid’s urban expansion, HU12O was designed as a modern university hospital, integrating advanced clinical services, medical education, and research. Its name—12 de Octubre—celebrates Spain’s National Day, symbolizing a commitment to public health and social progress.
The hospital has received multiple awards for innovation, digital transformation, and research output (comunidad.madrid). Its architecture and ongoing renovations reflect Madrid’s investment in healthcare and urban development (jaspers.eib.org).
Campus Infrastructure & Facilities
The HU12O campus features modern, accessible buildings with spacious corridors, elevators, ramps, adapted restrooms, and clear signage. Facilities include:
- Over 1,200 beds and 38 operating rooms
- Comprehensive emergency department (over 260,000 visits/year)
- Specialized units for oncology, cardiology, pediatrics, and more
- On-site pharmacies, cafeterias, waiting areas with Wi-Fi, and information desks
- Spiritual and emotional support services, including chaplaincy and quiet rooms
Recent renovations have prioritized patient comfort, energy efficiency, and digital wayfinding (jaspers.eib.org).
Visiting Hours & Access Information
- General Visiting Hours: 12:00 PM – 8:00 PM daily (may vary by department)
- Pediatric and Maternal Units: Flexible hours for parents/caregivers (confirm in advance)
- Emergency Department: Restricted, regulated visits; check current policies
- Special Events & Tours: Hours may differ; always confirm with the hospital before your visit
For department-specific visiting hours, consult the official visitor information or call the hospital’s main reception.
Tickets, Entry, and Visitor Passes
- Admission: No tickets or entrance fees are required for family or authorized visitors
- Visitor Passes: Issued at main entrances; bring identification and patient details for streamlined access
- General Public Access: Restricted to protect patient privacy; exceptions made for educational groups or during special events
International visitors should carry valid ID and know the patient’s full name and ward. All visitors must comply with hospital protocols for safety and privacy.
Guided Tours, Educational Visits, and Community Events
- Public Tours: Not regularly available due to privacy; exceptions during city-wide events (e.g., Open House Madrid) or health awareness campaigns (esmadrid.com)
- Educational Visits: Medical students and professionals can arrange guided tours through the education or research department
- Community Engagement: HU12O organizes health education seminars, prevention campaigns, and wellness initiatives open to the public
Check the hospital’s events calendar or contact the visitor office for current opportunities.
Accessibility and Visitor Services
HU12O is fully accessible for all visitors:
- Wheelchair access throughout the campus
- Elevators, ramps, and adapted restrooms
- Reserved parking for reduced mobility
- Multilingual signage and digital directories
- Translation and interpretation services available upon request (spainist.com)
For additional assistance, inquire at the hospital’s information desks.
Travel & Directions
- Address: Avenida de Córdoba, s/n, 28041 Madrid
- Metro: Line 3, Hospital 12 de Octubre station (Madrid Metro)
- Bus: Lines 6, 55, 78, and others
- Taxi & Ride-Share: Designated drop-off areas at main entrances
- Parking: Limited; public transport is highly recommended (Madrid City Council)
Nearby Attractions and Travel Tips
Enhance your visit by exploring the surrounding area:
- Parque de Pradolongo: Urban park for relaxation and recreation
- Parque Lineal del Manzanares: Scenic riverside walking paths
- Carabanchel District: Historic neighborhood with local dining and cultural sites
Travel Tips:
- Use public transit to avoid parking challenges
- Visit outside peak hours for easier access
- Check for local events or festivals that may impact traffic or visitor policies
FAQs
Q: Can tourists visit Hospital Universitario 12 de Octubre as a landmark?
A: While primarily a medical facility, its architecture and history can be appreciated from the exterior. General tourism inside is limited, but special open days may allow broader access.
Q: Are guided tours available?
A: Not routinely, but special events and academic visits can be arranged. Check the event calendar.
Q: What are the visiting hours for patients’ families?
A: Usually from 12:00 PM to 8:00 PM, but confirm with specific departments.
Q: Is the hospital accessible for people with disabilities?
A: Yes, the campus is designed for full accessibility.
Q: How can I find a specific unit or service?
A: Use the interactive directories or ask at an information desk.
Q: Is parking available?
A: Limited; use public transport if possible.
Q: Can I get language support?
A: Yes, interpretation is available upon request.
Q: Is photography allowed?
A: Only in public external areas; always request permission before photographing indoors.
Recommendations for a Respectful Visit
- Confirm visiting hours and current restrictions before arrival
- Use public transportation for convenience
- Request language or accessibility assistance if needed
- Follow hospital hygiene and conduct guidelines (sanitize hands, use masks where required, maintain quiet)
- Respect patient privacy—no unauthorized photography or filming
- Participate in community or educational events if interested
Notable Achievements & Research
HU12O is consistently ranked among Spain’s top five hospitals and the world’s top 100 for patient care, research, and innovation (oeci.eu). As a leading oncology and transplant center, it produces over 1,200 scientific articles annually and manages hundreds of research projects through the i+12 Institute. The hospital’s digital transformation and commitment to public health make it a national benchmark (jaspers.eib.org).
References & Further Reading
- Hospital Universitario 12 de Octubre Official Site
- Madrid Metro – 12 de Octubre Station
- Madrid Tourist Guide
- i+12 Research Institute
- Madrid City Council Hospital Page
- Spainist: Where to Find the Best Hospitals in Madrid
- Jaspers EIB Story: A New Chapter in Healthcare
- OECI Institute Profile
- El Pais Article on Hospital 12 de Octubre
- Madrid Events Calendar