Uch Macmillan Cancer Centre

UCH Macmillan Cancer Centre Visiting Guide London: Tickets, Opening Hours, and Tips

Date: 04/07/2025

Introduction: The UCH Macmillan Cancer Centre – A Landmark of Cancer Care in London

Nestled in the heart of London, the UCH Macmillan Cancer Centre is a symbol of innovation in cancer care, combining advanced medical treatment, architectural excellence, and a holistic approach to patient and visitor support. Opened in 2012, the centre was designed to offer an integrated, patient-centered environment, providing not only world-class clinical services but also a sense of dignity, comfort, and hope within a thoughtfully crafted setting (UCH Macmillan Cancer Centre official site).

The centre’s accessible design—featuring step-free access, tactile signage, and dedicated assistance—ensures inclusivity for all visitors (AccessAble Guide). Located within easy reach of major London Underground stations, it stands as a beacon for patients, families, professionals, and anyone interested in London’s blend of historic and contemporary landmarks (Architects’ Journal).

This comprehensive guide covers everything you need to know about visiting the UCH Macmillan Cancer Centre—from its history and architecture to visitor information, accessibility, support services, and practical tips for a respectful and meaningful visit.

History and Cultural Significance
Architectural Features and Sustainability
Visiting Hours and Entry
Location, Travel, and Accessibility
Visitor Highlights and Amenities
Support Services
Community Impact
Practical Visitor Information
Frequently Asked Questions (FAQs)
Summary and Final Tips
References and External Links

1. History and Cultural Significance

Since its inauguration in 2012 as part of University College London Hospitals NHS Foundation Trust (UCLH), the UCH Macmillan Cancer Centre has set a new standard for multidisciplinary cancer care in the UK. The centre unites pioneering treatment facilities and support services, embodying London’s commitment to medical innovation and compassionate patient care.

2. Architectural Features and Sustainability

Design Philosophy:
Designed by Hopkins Architects, the centre harmonizes modernity with its Bloomsbury surroundings, respecting Victorian architectural traditions through its bronze façade and bay windows (Architects’ Journal). The timber-lined foyer and central atrium create a welcoming atmosphere, prioritizing patient comfort and intuitive navigation (RIBA Journal).

Sustainability:
The building achieved a BREEAM ‘Excellent’ rating, featuring natural daylighting, brises-soleil, green roofs, and high-performance insulation to minimize environmental impact (Architects’ Journal).

3. Visiting Hours and Entry

Macmillan Support and Information Service: Open Monday to Friday, 9:00 AM – 5:00 PM. No appointment or ticket required.
Living Room Drop-In: Open weekdays, 9:00 AM – 4:45 PM.
Clinical Areas: Restricted to patients and staff; public spaces such as the Living Room and roof garden are open to visitors.

4. Location, Travel, and Accessibility

Address: Huntley Street, London WC1E 6AG
Nearest Underground Stations: Warren Street, Euston Square, and Goodge Street (all within a 10-minute walk)
Parking: Limited; public transport is highly recommended. Disabled parking bays are available (AccessAble Guide)
Physical Access: Step-free entry, accessible toilets, elevators, tactile signage, and staff assistance for those with additional needs
Digital Accessibility: Detailed online guides and support (AccessAble Guide)

5. Visitor Highlights and Amenities

Living Room: Quiet area for relaxation, access to resources, and informal peer support.
Roof Garden: A tranquil, landscaped retreat with views of central London.
Educational Displays: Information on cancer care, research, and the centre’s history.
On-site Café: Refreshments available for visitors.
Art Installations: Enhance the therapeutic environment.

Virtual tours and images are available online to preview the centre’s amenities and design.

6. Support Services

The UCH Macmillan Cancer Centre offers a holistic range of services for patients, families, and carers:

Emotional and Psychological Support: Confidential counselling, group sessions, and bereavement support (Cancer Care Map).
Practical and Financial Advice: Welfare benefits advisors help with financial concerns and entitlements (Macmillan Impact Report; UCL Access to Justice).
Information and Education: Workshops, booklets, dietary guidance, and self-care resources (UCLH Cancer Services).
Complementary Therapies: Massage, mindfulness, and relaxation therapies, partly funded by charities (UCLH Macmillan Support and Information Service).
Carer and Family Support: Workshops and peer groups for those supporting loved ones.
Multilingual and Accessible Services: Information in multiple languages and formats, with staff trained for diverse needs.

7. Community Impact

Volunteer Engagement: Programs like Macmillan Buddies offer peer support for patients (Macmillan Impact Report).
Research and Innovation: Collaboration with UCL’s Cancer Clinical Trials Unit enables early access to new treatments (UCLH Cancer Services).
Advocacy: Active campaigning to improve cancer care policies and reduce inequalities.
Charitable Funding: Community and charity support funds additional services and facilities (UCLH Macmillan Support and Information Service).

8. Practical Visitor Information

Contact Details

Phone: 020 3456 7890
Email: [email protected]
National Macmillan Helpline: 0808 808 00 00 (Cancer Care Map)

COVID-19 Precautions

If you have COVID-19 symptoms, please do not visit. Contact the centre for the latest health and safety guidance (UCLH COVID-19 Information).

Conduct and Privacy

Maintain a quiet, respectful atmosphere.
Photography is not permitted without consent.

Local Amenities

Nearby cafés, shops, and the British Museum offer additional options for relaxation or exploration.

Safety

The area is generally safe; stay aware of your belongings.

9. Frequently Asked Questions (FAQs)

Q: Are guided tours available?
A: Tours are limited due to clinical operations, but virtual tours are available online.

Q: Is there an entry fee?
A: No, all visitor and support areas are free to access.

Q: Are the facilities accessible?
A: Yes, the centre is fully accessible for visitors with disabilities.

Q: How do I subscribe to the centre’s updates?
A: Email [email protected] or visit the centre’s website for newsletter subscription.

Q: Is public transport recommended?
A: Yes, due to limited parking and central London traffic.

10. Summary and Final Tips

The UCH Macmillan Cancer Centre stands as a model of compassionate, innovative cancer care, combining state-of-the-art treatment, holistic support, and sustainable design. Visitors can expect accessible, welcoming facilities, extensive support services, and a tranquil environment. To make the most of your visit:

Use public transport for convenience
Explore public spaces like the Living Room and roof garden
Respect patient privacy and centre guidelines
Subscribe to newsletters and follow social media for updates

For more details, virtual tours, and real-time updates, visit the official centre website or download the Audiala app for interactive guides and resources.