Visiting Information
Opening Hours
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
- Public Holidays: Confirm via official channels as schedules may vary
Tickets and Admission
- General Admission Free (subject to the institution’s primary function as a care home)
- Guided Tours Available by advance reservation; some may require a small fee, with priority given to special events or cultural open days
Accessibility
The Casa is fully accessible, featuring ramps, elevators, and facilities for visitors with limited mobility. Gardens and primary public spaces have been adapted to ensure comfort for all guests.
Guided Tours and Special Events
- Guided Tours Offer insights into the building’s history, architecture, and current role. English-language tours available upon request.
- Special Events Notably, the annual "Día de la Misericordia" in September features open-house tours, concerts, and community gatherings (Bilbao.eus).
Architectural Highlights and Photographic Spots
- Eclectic Façade The building’s symmetrical neoclassical and baroque-inspired façade is an iconic subject for photography.
- Gardens 16,600 m² of romantic gardens featuring centenary trees—a green oasis in the city center.
- Chapel Adorned with original 18th-century art and woodwork, the chapel is central to both religious and cultural events.
- Cloisters and Courtyards Peaceful arcaded walkways, sculptures, commemorative busts, and plaques honor the Casa’s benefactors.
Nearby Attractions
Enhance your visit by exploring other major sites within walking distance:
- Bilbao Cathedral The city’s main Gothic landmark
- Plaza Nueva A historic square bustling with cafés and pintxos bars
- Museum of Fine Arts Renowned for its Basque, Spanish, and international collections
- San Mamés Stadium Home to Athletic Club and an icon of modern Bilbao
- Doña Casilda Park A beloved urban green space
Frequently Asked Questions (FAQ)
What are the visiting hours?
Monday to Friday, 9:00 AM – 6:00 PM; closed weekends and most public holidays. Check the official website for updates.
Is admission free?
Yes, general entry is free. Guided tours or events may require advance booking or a nominal fee.
How do I book a guided tour?
Contact the Casa directly or use the official Bilbao tourism website.
Is the site accessible for wheelchair users?
Yes, with ramps, elevators, and accessible restrooms throughout the site.
Are there special events during the year?
Yes, especially during the annual "Día de la Misericordia" in September.
Datos y cifras relevantes
- Año de fundación 1774 (raíces desde 1762)
- Capacidad actual 237 plazas, 150 concertadas con la Diputación Foral de Bizkaia (gransliving.com)
- Superficie 26,600 m², con 16,600 m² de jardines
- Gestión Junta de Caridad, participación municipal y foral, atención a cargo de las Hijas de la Caridad desde 1880 (lareseuskadi.org)
- Más de 250 años de historia ininterrumpida (bizkeliza.org)
Discover More
The Santa y Real Casa de la Misericordia is far more than a historic building—it is a living symbol of Bilbao’s dedication to social progress, cultural memory, and architectural beauty. Its evolution from a haven for the city’s most vulnerable to a contemporary care institution mirrors the history of Bilbao itself. For visitors, the Casa offers a multifaceted experience: discover its neoclassical and baroque architecture, stroll through tranquil gardens, and engage with the city’s legacy of solidarity.
To make the most of your visit:
- Check the latest visiting hours and event schedules on official websites.
- Book guided tours in advance, especially during special events.
- Use the Audiala app for a personalized and informative experience.
- Explore nearby historical and cultural sites for a deeper immersion in Bilbao’s heritage.
Embrace the opportunity to witness a landmark that encapsulates Bilbao’s resilient, compassionate, and vibrant identity (Bilbao Turismo, Bilbao Visit Virtual, El Correo).
