San Raffaele Hospital.

Introduction

San Raffaele Hospital (Ospedale San Raffaele) in Segrate, near Milan, Italy, is a leading institution in clinical innovation, medical research, and education. Founded in the late 1960s by Don Luigi Maria Verzé and backed by the Milanese community, it has evolved from its faith-inspired beginnings into a multidisciplinary hub. Today, with over 1,300 beds, 60+ specialty departments, and strong ties to Vita-Salute San Raffaele University, it stands as a beacon of medical progress and patient-centered care. This guide provides detailed information on the hospital’s history, services, visiting protocols, and practical tips for patients and visitors (it.wikipedia, hsr.it, alleanzacontroilcancro.it).

History and Development

Founding Vision and Early Growth

San Raffaele Hospital was conceived in the 1950s, when Archbishop Alfredo Ildefonso Schuster envisioned a modern, Christian-inspired hospital for Milan. Don Luigi Maria Verzé realized this vision, establishing the "Centro assistenza ospedaliera San Romanello" in 1958. The project, supported by benefactors such as the Bassetti family and Count Leonardo Bonzi, culminated in the hospital’s foundation stone being laid in 1969 and its inauguration in 1971 (it.wikipedia).

From the outset, San Raffaele was designed as more than a traditional hospital. Its mission integrated clinical care, research, and education—an identity that remains central today (ff2020.eu).

Academic and Research Integration

Recognized as an IRCCS (Scientific Institute for Research, Hospitalisation and Healthcare) in 1972, San Raffaele attracted leading researchers and clinicians. It later became home to key faculties of Vita-Salute San Raffaele University, strengthening the link between education, research, and patient care (alleanzacontroilcancro.it).

Expansion and Modernization

The hospital campus expanded rapidly in the 1970s and 1980s, adding branches like San Raffaele Turro and outpatient clinics. By 2015, it offered more than 1,300 beds and performed over 34,000 surgeries annually (alleanzacontroilcancro.it). Structural advancements included the creation of the LEED Gold-certified Surgical and Emergency Center and the patient-friendly "Galleria delle Botteghe" commercial gallery.

In 2012, San Raffaele joined the San Donato Hospital Group, ensuring financial stability and integration into Italy’s leading private healthcare network (alleanzacontroilcancro.it).

Facilities and Services

Campus Layout and Accessibility

Located at Via Olgettina 60, San Raffaele’s campus combines clinical, research, and academic facilities. It features bilingual signage, clear navigation, accessible entrances, and pathways for ease of movement. The Surgical and Emergency Center, designed by Mario Cucinella Architects, exemplifies sustainable hospital design with energy-efficient systems and patient-friendly spaces.

Clinical Departments and Specialties

With 1,355 accredited beds and over 60 specialty departments, the hospital delivers comprehensive care in:

• Oncology
• Cardiology and Cardiac Surgery
• Neurology and Neurosurgery
• Gastroenterology and Surgery
• Transplantology
• Gynecology and Obstetrics
• Urology, Dermatology, Ophthalmology
• Immunology and Rheumatology
• Pediatrics

San Raffaele is also a designated center for emergency medicine, transplantation, and rare diseases.

Research and Medical Innovation

San Raffaele leads internationally in molecular medicine, genomics, and advanced therapies. It hosts over 100 research laboratories and supports more than 880 clinical trials, focusing on gene and cell therapy, cancer treatment, and neurological disorders (hsr.it).

Key milestones include:

• World’s first stem cell use in corneal transplantation (alleanzacontroilcancro.it)
• Pioneering gene therapy for rare immune diseases
• National reference center for pancreatic islet transplantation

Outpatient, Day Hospital, and Rehabilitation Services

San Raffaele offers extensive outpatient care, day hospital services, and advanced diagnostics (PET, MRI, radiosurgery). Rehabilitation is provided through dedicated centers for neurological, orthopedic, and cardiopulmonary recovery.

Patient and Visitor Comfort

Amenities include information desks, cafeterias, pharmacies, Wi-Fi, spiritual care, and multilingual support. The hospital’s design prioritizes natural light, soundproofing, and modern furnishings for a welcoming atmosphere.

Visiting Hours, Admission, and Accessibility

Visiting Hours

• Weekdays: 4:00 p.m. – 6:00 p.m.
• Sundays & Holidays: 12:00 – 1:00 p.m. and 4:00 – 6:00 p.m.

Visiting hours may vary by department and during health protocol updates. Always consult the official hospital website before your visit.

Appointments and Admission

• Outpatient services: Monday–Friday, 8:00 a.m. – 6:00 p.m.
• Emergency services: 24/7
• Appointment booking: Via the Single Reservation Center (CUP) at +39 06 5225 3535 (Mon–Fri 8:00 a.m. – 7:00 p.m., Sat 8:00 a.m. – 1:00 p.m.) or online (hsr.it).

Bring identification and any necessary medical or insurance documentation.

Accessibility

The hospital is fully accessible for visitors with disabilities, offering ramps, elevators, wheelchair services, and assistance. For special requirements, contact patient services in advance.

Getting There and Travel Tips

• By Public Transport: Accessible via Milan Metro Line M2 (Green Line) and multiple bus routes. Nearest metro station: "San Donato."
• By Car: On-site parking is available for visitors and patients; check for space availability in advance.

International and Local Significance

San Raffaele’s collaborations extend internationally, participating in projects like Flying Forward 2020, which explores healthcare logistics using drones (ff2020.eu). It is also a core member of the Alleanza Contro il Cancro, contributing to cutting-edge cancer research (alleanzacontroilcancro.it).

Nearby Attractions and Amenities

Patients and visitors can enjoy nearby parks (e.g., Parco Lambro), local cafes, shops, and hotels for extended stays. The hospital itself features commercial galleries and relaxation areas.

Special Events and Guided Tours

San Raffaele occasionally hosts open days, seminars, and guided tours for educational groups. Check the official website or contact the public relations office for upcoming events and booking procedures.

Frequently Asked Questions (FAQ)

Q: What are current visiting hours?
A: Weekdays 4:00–6:00 p.m.; Sundays/holidays 12:00–1:00 p.m. and 4:00–6:00 p.m. Check for updates before your visit.

Q: How do I book an appointment?
A: Use the Single Reservation Center at +39 06 5225 3535 or the online system.

Q: Does the hospital provide emergency services?
A: Yes, the Emergency Center is open 24/7.

Q: Are there facilities for international patients?
A: Yes, including language assistance, travel support, and telemedicine.

Q: Is the hospital accessible?
A: Fully accessible with ramps, elevators, and assistance services.

Q: Is Wi-Fi available?
A: Free Wi-Fi is provided in waiting and patient areas.