Max Healthcare

Max Healthcare New Delhi Visiting Hours, Tickets, and Tourist Guide

Date: 15/06/2025

Introduction

Max Healthcare, headquartered in New Delhi, is a leading provider of private healthcare in India and a cornerstone of the country’s growing medical tourism industry. Since its founding in 1985 and the opening of its first hospital in 2000, Max Healthcare has expanded to a network of more than 20 hospitals across Delhi, Haryana, Punjab, Uttarakhand, and Maharashtra. Renowned for its state-of-the-art infrastructure, extensive clinical services, and international accreditations like Joint Commission International (JCI) and NABH, Max Healthcare serves both domestic and international patients seeking world-class care (Max Healthcare Official Website; ClinicSpots, 2024).

To support international patients, Max Healthcare offers a dedicated International Patient Services (IPS) department, providing end-to-end assistance with visas, airport transfers, language interpretation, and personalized case management. The flagship hospitals in New Delhi—including Max Super Speciality Hospital, Saket, and Max Smart Super Speciality Hospital, Saket—are conveniently located near Indira Gandhi International Airport, making them easily accessible for global travelers. With specialties such as oncology, cardiology, organ transplants, and neurology, Max Healthcare leverages advanced technologies like Tesla MRI and robotic surgery to deliver high success rates and patient satisfaction (MedicalTourismCo, 2024; My1Health, 2024).

This guide provides international visitors and patients with essential information for a smooth experience at Max Healthcare in New Delhi, covering hospital history, significance, visiting hours, appointment procedures, patient amenities, travel tips, and nearby attractions. Whether you are seeking medical treatment or accompanying a patient, this resource will help you navigate your visit effectively.

Overview of Max Healthcare
Visiting Hours and Appointment Information
Locations and Key Facilities in New Delhi
Accessibility and Transportation
Services for International Patients
Nearby Attractions and Amenities
Tips for Visitors
Frequently Asked Questions (FAQs)
Max Healthcare Medical Tourism: Visiting Hours, International Patient Services & Travel Tips

Overview of Max Healthcare

Max Healthcare is a premier private healthcare network with a substantial presence in New Delhi and the National Capital Region (NCR). It offers a wide spectrum of specialized medical services across multiple hospitals, serving both Indian and international patients.

Visiting Hours and Appointment Information

Emergency Services: Available 24/7 at all major Max Healthcare hospitals.
Outpatient Consultations: Most departments operate between 8:00 AM and 8:00 PM.
Inpatient Visiting Hours: Typically from 4:00 PM to 7:00 PM daily, but may vary by hospital and ward. Always confirm with your specific hospital before visiting.
Appointment Booking: Appointments can be scheduled via the official Max Healthcare website, mobile app, or hospital helplines. Advance booking is recommended to minimize wait times.

Locations and Key Facilities in New Delhi

Key Max Healthcare hospitals in New Delhi include:

Max Super Speciality Hospital, Saket: The flagship hospital with over 500 beds and multiple specialty departments.
Max Smart Super Speciality Hospital, Saket: Focuses on advanced tertiary care and innovative treatments.
Max Super Speciality Hospital, Shalimar Bagh: Offers comprehensive services and modern facilities.

All locations are equipped with advanced diagnostic labs, emergency care units, and modern patient amenities.

Accessibility and Transportation

Max Healthcare hospitals are easily accessible by public transport, private vehicles, and ride-sharing services. Facilities include:

Ample parking and wheelchair access
Dedicated ambulance and patient transfer services
Assistance for international patients with travel arrangements, local transportation, and accommodation

Services for International Patients

The International Patient Services (IPS) department is dedicated to supporting overseas patients with:

Visa assistance and documentation
Airport pickup and drop-off
Language interpretation
Help with accommodation and dietary preferences
Personalized care coordination from inquiry to discharge

Nearby Attractions and Amenities

Patients and visitors can explore local attractions near Max Healthcare hospitals, such as:

Select Citywalk Mall (Saket): Shopping and dining
Parks and green spaces: For relaxation
Historical sites: Proximity to landmarks like Qutub Minar, Red Fort, and India Gate

Tips for Visitors

Carry valid ID and appointment confirmation.
Adhere to hospital visitor protocols and any health advisories.
Use navigation kiosks or hospital apps for easy department access.
Check the official Max Healthcare website or call the helpline for up-to-date policies and information.

Frequently Asked Questions (FAQs)

Q1: What are the visiting hours at Max Healthcare hospitals?
A1: Visiting hours for inpatients are generally from 4:00 PM to 7:00 PM, while outpatient services run from 8:00 AM to 8:00 PM. Confirm with your specific hospital.

Q2: How do I book an appointment?
A2: Appointments can be booked online via the Max Healthcare website, mobile app, or by calling the hospital helpline.

Q3: Does Max Healthcare offer emergency services?
A3: Yes, emergency care is available 24/7.

Q4: Are there services for international patients?
A4: Yes. Max Healthcare’s IPS department provides comprehensive support, including visa, travel, and interpretation services.

Q5: Is parking available at the hospitals?
A5: Yes, parking facilities are available for visitors and patients.

Visuals and Media

Virtual tours, photo galleries, and videos showcasing Max Healthcare facilities and services can be accessed via the official website and social media channels.

Guides on healthcare in New Delhi
Travel tips for medical tourists to India
Information on top hospitals in India

Connect and Stay Updated

For updates, health tips, and appointment reminders, download the Audiala app. Follow Max Healthcare on social media for news and patient stories.

For more details, visit the official Max Healthcare website.

Max Healthcare Medical Tourism: Visiting Hours, International Patient Services & Travel Tips

Institutional Profile and Historical Evolution

Max Healthcare, established in 1985 and opening its first hospital in New Delhi in 2000, has become one of India’s largest private healthcare networks, now spanning 20 hospitals across major cities (ClinicSpots; My1Health). Its flagship institutions, including Max Super Speciality Hospital, Saket, and BLK-Max Super Speciality Hospital, are recognized for their advanced infrastructure and comprehensive services, holding global accreditations like JCI and NABH (MedicalTourismCo).

Max Healthcare’s Role in Indian Medical Tourism

Max Healthcare has played a pivotal role in positioning India as a top medical tourism destination. With over 5,000 highly qualified doctors and high treatment success rates, the hospital group attracts patients from more than 175 countries (My1Health). The medical tourism sector in India is projected to reach USD 58.2 billion by 2035, and Max Healthcare’s international patient segment continues to grow rapidly (Future Market Insights; IBEF).

Specialized Clinical Services

Max Healthcare offers a comprehensive range of specialties, including:

Oncology (Cancer Care)
Cardiology and Cardiothoracic Surgery
Orthopedics and Joint Replacement
Organ Transplants (Liver, Kidney, Bone Marrow)
Neurology and Neurosurgery
Urology
Pediatrics
Obstetrics and Gynecology

The hospital is known for advanced surgical capabilities, including over 2,500 successful liver and kidney transplants, with high success rates (My1Health). Technology highlights include Tesla MRI, robotic surgery, and advanced Cath Labs (MedicalTourismCo).

Visiting Hours and Appointment Booking

Visiting Hours: Generally from 11:00 AM to 8:00 PM, though timings may vary by hospital or department. Always check the hospital’s website or contact the international patient desk for precise information.
Appointment Booking: International patients can book through the Max Healthcare website, the international patient desk, or approved medical tourism facilitators (ClinicSpots; My1Health).

Patient-Centric Infrastructure and Amenities

Facilities are designed to international standards, prioritizing comfort and safety:

Modern inpatient rooms and suites
In-house pharmacies
Multicuisine cafeterias
Wi-Fi and lounge areas
Guest accommodations near hospital campuses

Flagship hospitals offer advanced imaging, critical care units, and dedicated international patient lounges (MedicalTourismCo).

Max Healthcare International Patient Services

International patients benefit from:

Dedicated Desk: Comprehensive pre- and post-treatment support
Visa & Travel Assistance: Help with visa applications, airport transfers, and local transportation
Language Interpretation: Multilingual staff for smooth communication
Cultural Accommodation: Personalized meal plans and culturally sensitive care
Personalized Coordination: Dedicated case managers assist throughout the patient’s journey (My1Health; ClinicSpots)

Digital partnerships and medical tourism platforms further streamline appointments and remote consultations (Healthtrip).

Accessibility and Location Benefits

Max Healthcare’s flagship hospitals are located near Indira Gandhi International Airport, ensuring easy access for international patients (MedicalTourismCo). The hospitals are well connected by public transport, taxis, and hospital-arranged transfers. Patients can also enjoy Delhi’s cultural and historical attractions during their stay.

Safety, Accreditation, and Quality Assurance

Patient safety is paramount, with JCI and NABH accreditations ensuring global-quality care (My1Health; MedicalTourismCo). Max Healthcare regularly updates safety protocols and staff training. Patients should only use official channels for communication and payments (Max Healthcare).

Practical Travel Tips for International Visitors

Pre-Travel: Secure a medical visa, confirm appointments, and gather all necessary documents with help from the international desk.
Accommodation: Choose from nearby hotels or hospital-affiliated guesthouses.
Cultural Sensitivity: Understand local customs and communicate dietary or religious requirements in advance (MedicalTourismCo).
Aftercare: Plan for adequate recovery; Max Healthcare coordinates post-discharge support.
Legal & Safety: Use only verified facilitators, avoid sharing personal information with unverified sources, and understand local healthcare regulations (Max Healthcare).

FAQ: Max Healthcare Medical Tourism

Q1: What are Max Healthcare’s visiting hours?
Visiting hours typically run from 11:00 AM to 8:00 PM but vary by site. Confirm with your hospital or international desk.

Q2: How do international patients book appointments?
Book online via the Max Healthcare website, through the international patient desk, or via authorized facilitators.

Q3: What documents are needed?
A valid passport, medical visa, appointment confirmation, and relevant medical records.

Q4: Are Max Healthcare hospitals wheelchair accessible?
Yes, all facilities are accessible for patients with mobility needs.

Q5: Is language interpretation available?
Yes, multilingual interpretation services are provided.

Visual and Interactive Resources

Max Healthcare offers virtual tours, detailed maps, and informational videos on its website, enabling patients to familiarize themselves with hospital layouts and services prior to arrival. Optimized images and descriptive alt text enhance accessibility and user experience.

Max Healthcare’s Broader Impact and Conclusion

Max Healthcare is a leader in clinical innovation, research, and global partnerships, strengthening India’s reputation in the international healthcare sector (IBEF). Its transparent pricing, advanced treatments, and comprehensive international patient services set industry benchmarks. The institution’s commitment extends beyond clinical care to medical education, research, and capacity building, supporting the growth of India’s healthcare sector. Patient testimonials further highlight reliability and excellence (Max Healthcare).

For more details or assistance with bookings, download the Audiala app and follow Max Healthcare on social media for updates, tips, and patient stories.

Summary: Key Visitor Information and Tips

Max Healthcare stands out as a premier choice for medical tourists in India, combining clinical excellence, cutting-edge technology, and robust international patient support (Max Healthcare International Patient Services; IBEF, 2024). Its central locations in New Delhi provide easy access to major transport hubs and cultural sites like the Red Fort, Qutub Minar, and India Gate. For a safe and rewarding experience, use official channels for appointments and information, leverage international patient services, and stay informed via digital tools and the Audiala app. This guide is your comprehensive resource for a successful and comfortable medical journey at Max Healthcare (ClinicSpots, 2024; MedicalTourismCo, 2024).