よくある質問

Audialaに関する最もよくある質問への回答

wifi_off

Offline Travel

What works offline in Audiala? add
Audio guides and maps work fully offline once downloaded. You can listen to narrated guides, view maps, and navigate between stops without any internet connection.
How do I download a city for offline use? add
Open the city page and tap the download button. The app will save all audio guides, maps, and stop details to your device. Download sizes vary by city but typically range from 50–200 MB.
Does the AI chat feature work offline? add
No, the Ask Anything AI chat requires an internet connection. It connects to our servers in real-time to answer your questions. Audio guides and maps are the features designed for offline use.
How much storage space do I need? add
A typical city download is 50–200 MB depending on the number of stops. You can manage downloads in the app settings and remove cities you no longer need.
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Audio Quality

What makes Audiala's audio guides different from other apps? add
Our guides are crafted with professional narration, ambient soundscapes, and contextual storytelling. Each guide adapts to your location, so the narration plays at exactly the right moment as you explore.
Can I control playback speed? add
Yes. You can adjust playback speed from 0.75x to 2x in the audio player. The app remembers your preferred speed across sessions.
Are the guides available in multiple languages? add
Yes, Audiala supports 12 languages including English, German, French, Spanish, Italian, Portuguese, Japanese, Korean, Turkish, Croatian, Slovenian, and Dutch.
Can I use my own headphones or Bluetooth speakers? add
Absolutely. Audiala works with any audio output — wired headphones, Bluetooth earbuds, car speakers, or your phone's built-in speaker.
family_restroom

Family

Is Audiala suitable for children? add
Yes! Our guides are family-friendly and designed to be engaging for all ages. Younger travelers enjoy the storytelling format, and the self-paced nature means you can stop and start whenever you need.
Can multiple family members use one account? add
One premium account covers all your devices. Family members can each use the app on their own phone or tablet with the same account.
Do you offer kid-friendly itineraries? add
Our trip planner lets you customize itineraries for group size and duration. You can prioritize parks, interactive museums, and shorter walking routes that work well for families with children.
Can we listen to guides together as a group? add
Yes. You can play audio through your phone's speaker or connect to a Bluetooth speaker so the whole family can listen together.
payments

Value & Pricing

Is Audiala free to use? add
Your first city is completely free, plus you get 3 audio guides per month at no cost. This lets you fully experience Audiala before deciding to upgrade.
What does Premium include? add
Premium gives you unlimited access to all cities, all audio guides, the AI travel chat, and personalized trip planning. You can choose monthly ($4.99/mo) or annual ($39.99/yr) billing.
Can I buy access to a single city? add
Yes. If you only need one city, you can purchase lifetime access to that city for a one-time payment of $4.99. This includes all current and future guides for that city.
What's the best value plan? add
The annual plan at $39.99/year saves you over 30% compared to monthly billing. If you travel more than twice a year, it pays for itself quickly.
smart_toy

AI Features

What is Ask Anything? add
Ask Anything is your AI travel companion. It knows the history, culture, and practical details of every city in Audiala. Ask it anything — from restaurant recommendations to the story behind a building you're looking at.
Does the AI chat work offline? add
No, Ask Anything requires an internet connection. It processes your questions in real-time on our servers. For offline use, download the city's audio guides and maps before your trip.
How does the Trip Planner use AI? add
The Trip Planner uses AI to create personalized itineraries based on your interests, group size, and available time. It optimizes walking routes and suggests the best order to visit stops.
Is my chat history saved? add
Chat conversations are saved on your device so you can revisit answers later. We do not use your conversations for training or share them with third parties.
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Business Travel

Can I use Audiala during a short layover? add
Absolutely. Audiala generates itineraries in under 30 seconds based on your available time. Whether you have 2 hours or half a day, you'll get a focused route to make the most of your layover.
Does Audiala work without mobile data abroad? add
Yes. Download any city before your trip and use audio guides, maps, and navigation fully offline. No roaming charges or hotel Wi-Fi needed — perfect for international business travel.
accessible

Accessibility & Seniors

Is Audiala easy to use for seniors? add
Yes. The app features large text options, simple navigation, and audio-first design. You don't need to look at your screen while exploring — just listen and enjoy.
Does Audiala support screen readers? add
Audiala is designed with accessibility in mind and works with VoiceOver (iOS) and TalkBack (Android). All key screens and navigation elements are labeled for screen reader users.
Can I increase the text size? add
Audiala respects your device's system text size settings. Increase the font size in your phone's accessibility settings and Audiala will adjust accordingly.

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Audiala App

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