Makati Shangri-La: Visiting Hours, Tickets, and Comprehensive Tourist Guide for Metro Manila

Date: 04/07/2025

Introduction

Makati Shangri-La stands at the crossroads of luxury, history, and culture in the heart of Makati’s Central Business District, Metro Manila. This iconic hotel not only exemplifies world-class hospitality but is also deeply rooted in the city’s rich historical narrative—beginning with its origins as the Rizal Theater. This guide offers an in-depth look at the Makati Shangri-La’s evolution, significance, visitor information, and practical travel tips, providing everything you need to plan a memorable visit to one of Metro Manila’s most distinguished landmarks (Spot.ph).

Historical Overview

From Rizal Theater to Makati Shangri-La

The site of Makati Shangri-La was once home to the Rizal Theater, a modernist landmark designed by National Artist Juan Nakpil in the 1960s. The theater was a cultural beacon, famous for being among the first air-conditioned entertainment venues in Makati and a hub for Manila’s elite. Its transformation into a luxury hotel in the early 1990s mirrored the rapid urbanization and commercial rise of Makati (Spot.ph).

Vision and Development

The Shangri-La Group entered the Philippine market with EDSA Shangri-La in 1992, followed by the flagship Makati Shangri-La in 1993. The hotel was developed through a partnership with the Ayala family and was envisioned as a symbol of sophistication and Filipino hospitality. The property opened with 703 rooms and suites, setting a new standard for luxury hotels in the country (Esquire Magazine, Vigattin Tourism).

Architectural and Cultural Legacy

Makati Shangri-La’s architecture draws from both international and Filipino influences. The grand lobby’s sweeping design, intricate Filipino artworks, and event venues like the Rizal Ballroom have made it a preferred destination for local and international dignitaries, social functions, and high-profile events (iwandered.net).

The hotel’s ongoing influence extends to its role in Makati’s transformation into a cosmopolitan hub, reinforced by its central location near Glorietta, Greenbelt, and cultural institutions like the Ayala Museum (Mall Stores Directory, Nipino.com).

Challenges and Modernization

Like many in the hospitality sector, Makati Shangri-La faced unprecedented challenges during the COVID-19 pandemic, closing temporarily in 2021. During this period, the hotel underwent sustainability-focused upgrades, such as replacing single-use plastics with eco-friendly alternatives (GMA News, Esquire Magazine). The grand reopening in 2023 marked the introduction of Horizon Club Business Rooms and revitalized leisure facilities (The Luxe Voyager).


Visitor Information

Visiting Hours

  • Hotel Guests: 24/7 access.
  • Dining and Public Facilities: Typically open from 7:00 AM to 11:00 PM.
  • Special Events: Hours may vary; check with the concierge or official website.

Booking and Tickets

  • Room Reservations: Book directly on the Makati Shangri-La Official Website or through reputable travel platforms.
  • Entry & Facilities: No general admission ticket is needed; certain amenities, events, or spa services may require reservation or advance booking.

Accessibility

  • Fully accessible for guests with disabilities, with ramps, elevators, and adapted rooms.
  • The hotel’s team can provide further assistance upon request.

Check-In / Check-Out

  • Check-In: From 2:00 PM
  • Check-Out: By 12:00 PM
  • Early check-in/late check-out is subject to availability and additional charges.

Room Types & Amenities

  • Deluxe King/Twin, Horizon Club, Suites
  • Features: High-speed Wi-Fi, 55-inch TVs, in-room safes, tea/coffee facilities, luxury bathrooms.
  • Horizon Club: Includes exclusive lounge access and private check-in/out.

Dining & Culinary Experiences

  • Shang Palace: Cantonese specialties and dim sum.
  • Sage Grill: Premium steaks and sustainable seafood.
  • Circles Event Café: International buffet.
  • Lobby Lounge: Afternoon tea, cocktails, and live music.
  • Room Service: 24/7, with accommodations for special dietary needs.

Leisure, Wellness & Business Facilities

  • Outdoor Pool: Main and children’s pools, poolside bar.
  • Health Club & Spa: Fitness center, jacuzzi, massage, and spa treatments.
  • Tennis Courts
  • Business Center: Office services, meeting rooms, event spaces.
  • Family Services: Babysitting, car rental, tour desk.

Practical Travel Tips

  • Currency: Philippine Peso (PHP). Major credit cards accepted. ATMs/exchange nearby.
  • Language: English widely spoken.
  • Transport: Accessible via MRT, taxis, ride-hailing apps (e.g., Grab). Airport transfers available.
  • Safety: Strong security presence. Remain vigilant with valuables.
  • Dress Code: Smart casual in public areas. Swimwear for pool only.
  • Connectivity: Free high-speed Wi-Fi. Power outlets: Types A, B, C (220V).

Nearby Attractions & Historical Sites

  • Ayala Museum: History, art, and culture; tickets available on-site or online.
  • Greenbelt and Glorietta Malls: Shopping and entertainment.
  • Ayala Triangle Gardens: Urban park and photo spot.
  • Salcedo/Legazpi Markets: Weekend local market experience.

For those seeking further historical immersion, Makati Shangri-La is a convenient base for visiting:

  • Intramuros: Manila’s “Walled City,” with Fort Santiago, San Agustin Church, and cobblestone streets (Intramuros.gov.ph).
  • Rizal Park, Binondo (Chinatown): Accessible by taxi or car.

Special Events & Guided Tours

  • Hotel Events: Galas, exhibitions, and culinary festivals—check the hotel’s calendar.
  • Nearby Tours: Arrange city and museum tours through the concierge or local operators.

Frequently Asked Questions (FAQ)

Q: What are Makati Shangri-La’s visiting hours for non-guests?
A: Public facilities are open 7:00 AM–11:00 PM, but hours may vary by venue.

Q: Is there an entrance fee?
A: None for general entry; certain events or amenities may require a fee or reservation.

Q: Are guided tours available nearby?
A: Yes, arrange via the hotel concierge or at local museums and sites.

Q: Does the hotel offer airport transfers?
A: Yes, book in advance or use ride-hailing services.

Q: Is the hotel accessible for guests with disabilities?
A: Yes, accessible rooms and facilities are available.


Legacy and Continuing Influence

Makati Shangri-La’s journey from the site of the Rizal Theater to a symbol of modern luxury mirrors Makati’s transformation into the Philippines’ financial and lifestyle capital. Its commitment to sustainability and innovation—demonstrated by eco-friendly initiatives and cutting-edge business amenities—positions it as a leader in Philippine hospitality (Spot.ph, Esquire Magazine, GMA News, Shangri-La Official).

Its prime location, proximity to both historical and modern attractions, and enduring reputation for excellence make Makati Shangri-La an essential destination for both leisure and business travelers.


Essential Contact Information

  • Address: Ayala Avenue corner Makati Avenue, Makati City, 1200 Philippines
  • Telephone: +63 2 8813 8888
  • Website: Makati Shangri-La Official

References


For the latest updates on Makati Shangri-La and Manila travel, download the Audiala app and follow our social channels.

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