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Narayana Hrudayalaya Kolkata Visiting Hours, Tickets, and Travel Guide

Date: 14/06/2025

Introduction

Narayana Hrudayalaya Kolkata, part of the renowned Narayana Health group founded by Dr. Devi Prasad Shetty, is transforming the healthcare landscape of Eastern India. With a focus on making advanced, affordable, and accessible healthcare available to all, the hospital has become a trusted destination for patients both within Kolkata and from across the region. Its strategic expansion—including a new, state-of-the-art 1,100-bed facility—demonstrates a commitment to bridging critical healthcare gaps and driving socioeconomic development (NDTV Profit).

This guide provides detailed information on visiting hours, appointment procedures, specialties, amenities, and practical travel tips for patients, families, and healthcare professionals. Whether you are seeking specialized treatment or planning a visit, this comprehensive resource will help you navigate Narayana Hrudayalaya Kolkata’s offerings with ease.

Table of Contents

Foundation and Vision

Founded in 2000 by Dr. Devi Prasad Shetty, Narayana Health has grown into one of India’s leading healthcare networks. Its founding vision is to make high-quality healthcare accessible and affordable, with a strong emphasis on cardiac and super-specialty care. By introducing innovative cost models and leveraging technology, the group has consistently delivered clinical excellence and patient-centric services (NDTV Profit; Narayana Health Official Website).

Timeline of Development

Announcement and Investment

In June 2024, Narayana Hrudayalaya Ltd. announced a ₹900 crore investment for a new Kolkata hospital. The project, inaugurated by West Bengal Chief Minister Mamata Banerjee, reflects the group’s robust financial health and long-term strategic vision (NDTV Profit).

Construction and Expansion

The hospital will open its first 350 beds by 2028-29, with phased expansion plans to reach 1,100 beds over the next decade. Each phase will incorporate the latest in medical technology and infrastructure to respond to evolving patient needs.

Strategic Rationale

This expansion is driven by high demand for advanced healthcare in Eastern India and consistently high occupancy rates at existing Narayana Health facilities in Kolkata. The new hospital aims to address regional gaps in super-specialty care, reducing the need for patients to travel to other cities (NDTV Profit).


Architectural and Technological Evolution

Design Philosophy

The hospital’s architecture prioritizes patient comfort, operational efficiency, and adaptability. Spacious wards, advanced ICUs, green building elements, and state-of-the-art operating theaters are central to its design.

Technological Advancements

Narayana Hrudayalaya Kolkata integrates cutting-edge diagnostic and therapeutic equipment, including robotic surgery platforms and comprehensive telemedicine capabilities. This ensures world-class care for a diverse patient population.


Regional Healthcare Significance

Addressing Healthcare Gaps

Historically, Eastern India has faced limited access to advanced super-specialty care. Narayana Hrudayalaya Kolkata brings together cardiac sciences, oncology, neurology, orthopedics, organ transplantation, and more, all within a single campus. This reduces the need for patients to seek treatment in distant metropolitan centers (HexaHealth).

Economic and Social Impact

The hospital’s growth generates employment, fosters medical education and research, and supports local economies. Collaborations with medical colleges and community organizations further enhance its regional impact.


Patient and Visitor Information

Visiting Hours

  • Outpatient Department (OPD): 8:00 AM – 8:00 PM
  • Inpatient Visiting: 10:00 AM – 12:00 PM and 4:00 PM – 6:00 PM (subject to change; confirm with hospital in advance)

Appointment Booking

  • Online: Narayana Health Official Website
  • NH Care App: For scheduling and teleconsultations
  • Phone: Appointment desk numbers provided on the hospital website
  • Walk-in: At hospital reception (subject to availability)

Accessibility and Facilities

  • Wheelchair-accessible infrastructure, ramps, elevators, and dedicated parking
  • Ample parking, cafeteria, prayer rooms, and comfortable waiting areas
  • 24/7 pharmacy and emergency services

Location and Transportation

  • RTIICS (Mukundapur): 124 Mukundapur, EM Bypass, Kolkata – 700099 (MedIndia)
  • Barasat Hospital: 78 Jessore Road, South Barasat, Kolkata – 700127 (HexaHealth)
  • Eye Care Centre: 87 Dum Dum Road, Club Town Estate, Kolkata – 700074 (Doctors & Hospitals)

All locations are well-connected by public transport (metro, bus, taxi) and close to hotels and essential amenities (Yappe.in).


Integration with Kolkata’s Healthcare Ecosystem

Narayana Hrudayalaya collaborates with local institutions for clinical training, research, and public health initiatives. Its reputation and infrastructure also promote medical tourism, attracting patients from neighboring states and countries.


Future Prospects and Expansion Plans

The upcoming hospital will feature:

  • Initial 350 beds (2028-29)
  • 1,100-bed capacity at full expansion
  • Core specialties: Cardiac sciences, oncology, organ transplantation, orthopedics, neurology, gastroenterology, renal sciences, and critical care
  • Advanced technology and patient-focused design

This positions Narayana Health as a super-specialty leader in Eastern India (Digital Health News).


Narayana Hrudayalaya Kolkata: Visiting Hours, Services & Facilities

Specialties Offered

  • Cardiac Sciences: Adult and pediatric cardiac surgery, interventional cardiology, electrophysiology
  • Oncology: Medical, surgical, radiation oncology
  • Organ Transplants: Heart, kidney, liver
  • Orthopedics: Joint replacement, trauma, sports medicine
  • Neurology & Neurosurgery: Stroke care, brain and spine surgery
  • Gastroenterology: Endoscopy, hepatology, GI surgeries
  • Renal Sciences: Dialysis, nephrology, urology
  • Critical & Emergency Care: 24/7 services

Advanced Patient Services

  • Modular operating rooms
  • Dedicated pediatric, adult, and neonatal ICUs
  • MRI, CT, PET-CT imaging
  • Telemedicine and video consultations for remote patients
  • Insurance, including government schemes like Ayushman Bharat PMJAY

Amenities

  • 24/7 pharmacy, cafeteria, parking
  • Guest house tie-ups for patient families
  • Wheelchair-friendly premises

FAQs

When will the new hospital open?
The initial 350-bed phase is expected to be operational by 2028-29.

How do I book an appointment?
Via the official website, NH Care app, or by phone.

Are international patients supported?
Yes, with dedicated support desks for visas, travel, and accommodation.

Is the hospital wheelchair accessible?
Yes, all units are designed for accessibility.

What insurance is accepted?
Major insurance providers and government schemes are empanelled.

Does the hospital provide telemedicine?
Yes, video consultations are available for remote and international patients.


Notable Achievements & Accreditations

  • JCI, NABL, and CAP accreditations for multiple hospitals (HexaHealth)
  • Guinness World Record for most ECGs in a day
  • Recognized for pioneering affordable cardiac care and clinical excellence

Contact Details

  • RTIICS, Mukundapur: 124 Mukundapur, EM Bypass, Kolkata – 700099 (MedIndia)
  • Barasat Hospital: 78 Jessore Road, South Barasat, Kolkata – 700127 (HexaHealth)
  • Eye Care Centre: 87 Dum Dum Road, Club Town Estate, Kolkata – 700074 (Doctors & Hospitals)
  • Phone (Barasat): +91-9873687423
  • Phone (Eye Care): +91-9831452000

Exploring Kolkata: Victoria Memorial

Overview

Victoria Memorial is a must-visit landmark, blending British and Mughal styles. Built from 1906-1921 in memory of Queen Victoria, it showcases Kolkata’s colonial history and artistic heritage.

Visitor Info

  • Open: Tuesday–Sunday, 10:00 AM – 5:00 PM (closed on Mondays and public holidays)
  • Entry Fee: ₹30 (Indian citizens), ₹500 (foreign tourists), free for children under 5
  • Tickets: At entrance or online (official Victoria Memorial website)
  • Accessibility: Wheelchair ramps, elevators; restrooms, souvenir shop, cafeteria
  • Nearby: Indian Museum, St. Paul’s Cathedral, Marble Palace
  • Tip: Visit October–March for the best weather

Summary & Final Recommendations

Narayana Hrudayalaya Kolkata exemplifies world-class, affordable healthcare in Eastern India. Its upcoming expansion, advanced specialties, high-quality standards, and patient-friendly amenities set new benchmarks for the region. Whether you are seeking treatment or visiting a loved one, plan ahead by booking appointments online, checking current visiting hours, and utilizing telemedicine services if needed. For those traveling from afar, take advantage of the hospital’s accessibility features and nearby accommodations. Staying informed through official channels will ensure a smooth and efficient experience (NDTV Profit; Narayana Health Official Website; HexaHealth).


References and Further Reading


Editor’s note: Optimized images of the hospital, maps of facility locations, and infographics on specialties are recommended to enhance the article’s engagement and SEO. Use descriptive alt tags such as “Narayana Hrudayalaya RTIICS Kolkata Entrance” and “Map of Narayana Health Hospitals in Kolkata.” Internal links to related healthcare and travel articles can further improve navigation.

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