Entrance of Metro Motol station in Prague with modern glass architecture

Nemocnice Motol

Nemocnice Motol Visiting Hours, Tickets, and Comprehensive Visitor Guide

Date: 14/06/2025

Introduction

Motol University Hospital—locally known as Nemocnice Motol—stands as the largest and one of the most advanced healthcare institutions in the Czech Republic and Central Europe. Located in Prague’s Motol district, this renowned hospital is not only a pillar of the Czech healthcare system but also a center for medical research, education, and cross-cultural exchange. Affiliated with Charles University’s Second Faculty of Medicine, Motol University Hospital is distinguished for its extensive medical services, innovative treatments, and international patient support.

Whether you are visiting for medical treatment, accompanying a patient, or interested in healthcare architecture and Prague’s historical sites, this detailed guide provides everything you need to know about visiting Nemocnice Motol—including visiting hours, accessibility, patient and visitor services, travel tips, and the hospital’s role in Czech society. (Motol University Hospital Visiting Guide, Prague Metro Expansion, Alfred Tesla - Top Hospitals)

Metro Motol station platform with modern trains and passengers

Introduction
Historical Overview
Visitor Information
Hospital Layout and Navigation
Services for Foreign Visitors
Patient Services and Medical Tourism
Practical Information
- Payment and Insurance
- Safety and Security
Cultural and Educational Significance
Social Etiquette and Patient Experience
Frequently Asked Questions (FAQ)
Tips for a Smooth Visit
Contact Information
Conclusion
References

Historical Overview

Founded in the early 1940s, Motol University Hospital was originally established to meet the growing medical needs of Prague’s population and serve as a teaching center for Charles University. Its evolution from a wartime provisional hospital to a state-of-the-art facility reflects decades of investment in infrastructure and patient care. The campus comprises over 2,400 beds across adult and pediatric wings, with specialized centers for oncology, transplantation, infectious diseases, and more. Recent architectural expansions, such as the cutting-edge emergency department and new eight-floor wing, highlight Motol’s commitment to modern healthcare delivery. (Motol University Hospital History, alfredtesla.com)

Visitor Information

Visiting Hours

Standard Visiting Hours: 2:00 PM – 6:00 PM daily (may extend to 8:00 PM in certain departments).
Exceptions: Intensive care, pediatric, and specialized units may enforce stricter or reduced hours.
Guidance: Always confirm current visiting hours with the specific department or via the official hospital website, as policies can change during flu seasons or public health events.

Ticketing and Access

Admission: No tickets or admission fees are required for visitors.
Special Events: Guided tours or educational events may require advance booking.

Accessibility

Facilities: Ramps, elevators, accessible restrooms, and barrier-free metro access at the adjacent Nemocnice Motol station.
Support: Information desks offer assistance, and translation services are available for international visitors.

Directions and Transport

Metro: Line A (Green), Nemocnice Motol station, provides direct access from central Prague. (Prague Metro Expansion)
Tram and Bus: Multiple lines serve the hospital’s vicinity.
Parking: On-site parking is available but can be limited; public transport is recommended during peak hours. (Motol University Hospital Map & Parking)

Visitor Facilities

Cafeterias and Snack Bars: Offering Czech and international cuisine.
Pharmacy: On-site lekarna for prescriptions and over-the-counter medications.
ATMs: Located near main entrances.
Wi-Fi: Free access in public zones.
Waiting Areas: Comfortable seating throughout the campus.

Nearby Attractions

Historical Sites: Karlštejn Castle, Barrandov Studios, Prague Castle, and Stromovka Park are accessible for those wishing to combine their hospital visit with sightseeing.
Nature: Divoká Šárka nature reserve is nearby for relaxation and recreation.

Motol University Hospital’s campus comprises two main monoblock buildings: one for adult care and another for pediatric services. The children’s section is cross-shaped, with labeled wings (A, B, C, D) radiating from a central hub (S). Bilingual Czech-English signage, interactive maps at entrances, and downloadable hospital maps assist with navigation. The hospital also features a heliport for emergency air transport and is designed for efficient patient flow.

Services for Foreign Visitors

A dedicated Foreign and Private Patient Department assists international patients with administrative procedures, translation, and navigation. English-speaking staff are available in key areas, and detailed information is provided on the hospital’s English-language site. Interpreter services, appointment scheduling, and payment guidance are available for those without Czech public health insurance. (Unicare Medical)

Patient Services and Medical Tourism

Motol University Hospital is a top destination for medical tourists seeking advanced treatments at competitive prices. The hospital offers:

Outpatient and inpatient care in almost all specialties.
Specialized centers for pediatric oncology, transplantation, and infectious diseases.
Travel vaccination and counseling center for pre-travel medical needs.
Rehabilitation and long-term care for recovery support.
International patient services including multilingual staff and logistical support.

EU citizens with an EHIC (European Health Insurance Card) can access emergency care under reciprocal agreements, though additional costs may apply for certain services. Private and uninsured patients can pay by cash or card, with receipts provided for insurance reimbursement. (Prague.fm Useful Information)

Practical Information

Payment and Insurance

EU Visitors: EHIC accepted for emergency care.
Non-EU/Uninsured: Payment required; emergency fee is typically around 5,000 CZK per visit.
Payment Methods: Cash or card.
Receipts: Provided for reimbursement if applicable.

Safety and Security

Standards: High standards of cleanliness and security.
Security Staff: Present at main entrances; CCTV monitoring.
Personal Belongings: Keep valuables secure.

Cultural and Educational Significance

Motol is not just a hospital but a symbol of Czech medical progress and community trust. Affiliated with Charles University, it serves as a teaching hospital, research hub, and event venue. The hospital regularly hosts medical conferences, public health campaigns, and occasional art exhibitions in public spaces. It is accredited by international organizations, including JCI and the Baby-Friendly Hospital Initiative. (World Health Organization – BFHI, Joint Commission International)

Addressing Staff: Use formal Czech titles (e.g., “Pan doktor”/“Paní doktorka”).
Photography: Prohibited in patient care areas; allowed for hospital exteriors.
Gifts: Small tokens like flowers or chocolates are appreciated but optional.
Family Visits: Encouraged within set hours; check for restrictions during health emergencies.
Translation: Interpreter services or a Czech-speaking companion are recommended for non-Czech speakers.

Frequently Asked Questions (FAQ)

Q: What are the visiting hours at Nemocnice Motol?
A: Standard hours are 2:00 PM–6:00 PM, with some departments allowing visits up to 8:00 PM. Always verify with the specific ward.

Q: Do I need a ticket to visit?
A: No, general visitation does not require tickets.

Q: Is the hospital accessible for disabled visitors?
A: Yes, the hospital and adjacent metro station are fully accessible.

Q: Are English-speaking staff available?
A: Yes, especially in international patient services and major clinical departments.

Q: Can I arrange a guided tour?
A: Tours are limited and must be pre-arranged through the hospital’s public relations office.

Q: What documents should I bring?
A: Passport, insurance/EHIC card, and relevant medical documents.

Tips for a Smooth Visit

Use public transport for easier access and less hassle with parking.
Carry some local currency (CZK) for incidentals.
Respect hospital policies, signage, and privacy.
Check the hospital website for current visitor rules and health alerts.
Download the Audiala app for real-time updates and guides.

Contact Information

Address: V Úvalu 84, 150 06 Praha 5, Czech Republic
Main Switchboard: +420 224 431 111
Foreign and Private Patient Department: Contact and Details
Emergency: Dial 112
Official Website: Motol University Hospital

Conclusion

Motol University Hospital is a cornerstone of healthcare, research, and education in Prague. Its modern infrastructure, specialized patient services, and international outlook make it welcoming and efficient for locals and visitors alike. With clear visitor guidelines, accessible facilities, and a commitment to patient-centered care, Motol stands as a testament to medical excellence and cultural significance in the Czech Republic.