Copps Coliseum on York Boulevard in Hamilton, Ontario, looking east

Firstontario Centre

FirstOntario Centre Visiting Hours, Tickets, and Hamilton Historical Sites Guide

Date: 14/06/2025

Introduction

Located in the heart of downtown Hamilton, Ontario, FirstOntario Centre is a premier destination for sports, concerts, and cultural events. Since its opening in 1985 as Copps Coliseum, the arena has played a central role in shaping Hamilton’s identity, hosting everything from exhilarating hockey games and major concerts to international competitions and community gatherings. Currently undergoing a transformative $280 million renovation, FirstOntario Centre is set to redefine the live event experience with modern amenities, enhanced accessibility, and a world-class architectural vision.

This comprehensive guide covers everything you need to know for your visit—including up-to-date visiting hours, ticketing options, accessibility features, parking and transportation, nearby attractions, and tips for making the most of your trip to Hamilton. Whether you’re attending a thrilling game, a spectacular concert, or exploring the city’s rich historical sites, this guide will help you plan an unforgettable visit.

For the latest event schedules and updates, visit the official FirstOntario Centre website, consult the Oak View Group Hamilton Arena Project, and explore Tourism Hamilton.

View of West End and Copps Coliseum from Stelco Tower in downtown Hamilton Ontario

New seating installation during renovation work at Copps Coliseum in Hamilton Ontario

Copps Coliseum renovation work with new seats in Hamilton Ontario

Exterior view of Copps Coliseum and Trade Centre Arena in Hamilton, Ontario, Canada

Introduction
Visitor Information: Hours, Tickets, Accessibility
Historical Overview & Evolution
Renovations & Modernization
- Name Change & Branding
- Major Renovation Project
Cultural & Economic Significance
Architectural Vision & Guest Experience
Acoustic, Technological & Sustainability Upgrades
Construction Timeline & Project Partners
Integration with Downtown Revitalization & Historical Sites
Visitor Tips & Special Features
Frequently Asked Questions (FAQ)
Conclusion
References

Visitor Information: Hours, Tickets, Accessibility

Visiting Hours

FirstOntario Centre operates primarily during scheduled events. On event days, the box office is typically open from 10:00 AM to 6:00 PM. For non-event days or special access, check the official website or call the box office directly to confirm hours.

Tickets

Tickets for all events—sports, concerts, and special performances—can be purchased online via authorized vendors such as Ticketmaster or at the venue’s box office. Prices vary by event and seating choice. Premium floor suites and exclusive club seating are available for those seeking an elevated experience. Book early for popular events to secure the best seats.

Accessibility

The arena is committed to inclusivity, offering accessible seating options, elevators, ramps, accessible restrooms, and assistive listening devices. Contact guest services in advance for personalized assistance or accommodations.

Transportation and Parking

FirstOntario Centre’s downtown location at 101 York Boulevard makes it easily accessible via Hamilton’s public transit system, with multiple bus routes and proximity to the Hamilton GO Centre. Parking is available in adjacent garages and surface lots, though spaces fill quickly during major events. Utilize public transit or rideshare services when possible to ease arrival and departure.

Nearby Attractions & Dining

Enhance your visit by exploring Hamilton’s historical and cultural sites. Top nearby attractions include:

Dundurn Castle: A restored 19th-century mansion with guided tours.
Canadian Warplane Heritage Museum: Featuring historic aircraft and interactive exhibits.
Hamilton’s Waterfalls: Over 120 scenic waterfalls and hiking trails.
Royal Botanical Gardens: One of the largest botanical gardens in the world.
Art Gallery of Hamilton: Contemporary and historical art exhibitions.

For dining, downtown Hamilton offers a diverse array of restaurants, cafes, and vibrant nightlife—particularly in Hess Village and James Street North.

Historical Overview & Evolution

FirstOntario Centre, originally called Copps Coliseum, was constructed to replace the aging Barton Street Arena. Opened in 1985 at a cost of $33.5 million, the venue was named for Victor Copps, a beloved Hamilton mayor. Built to NHL standards, the arena was intended to attract a professional hockey franchise. Although territorial issues with the Toronto Maple Leafs and Buffalo Sabres prevented this, Copps Coliseum became home to the Hamilton Steelhawks and, later, the AHL’s Hamilton Bulldogs, who won the 2007 Calder Cup (Stadiums Guide).

The arena’s versatility has allowed it to host a vast range of events: from international hockey championships, basketball tournaments, and lacrosse matches to concerts by legendary artists and major community celebrations (Hamilton Arena).

Renovations & Modernization

Name Change & Branding

In 2014, the facility was renamed FirstOntario Centre following a naming rights agreement, while still honoring its legacy with tributes to Victor Copps.

Major Renovation Project

A $280 million renovation, led by Oak View Group and EllisDon, began in May 2024 with completion set for late 2025. Upgrades include:

Redesigned exterior façade with dynamic lighting (Oak View Group Press Release)
Expanded concourses and improved wayfinding
21 premium suites (including 10 floor suites) and four unique clubs
Upgraded artist lounges and backstage facilities
Enhanced acoustics and rigging grids for world-class concerts (Billboard Canada)
State-of-the-art technology, digital signage, and high-speed connectivity
Sustainability features: energy-efficient lighting, water-saving fixtures, and eco-friendly materials

Cultural & Economic Significance

FirstOntario Centre is Hamilton’s largest indoor venue, attracting over a million visitors annually. Its central location supports local businesses and is integral to downtown revitalization efforts. The arena is part of “The Commons,” a larger initiative that includes upgrades to the Hamilton Convention Centre, Art Gallery of Hamilton, and new residential and retail developments (Hamilton City Magazine).

The venue’s economic impact is significant, saving the city an estimated $150 million over 49 years by leveraging a public-private partnership (Global News).

Architectural Vision & Guest Experience

The renovation, designed by Brisbin Brook Beynon Architects, creates a seamless connection between the arena and the Arts & Entertainment District. Key features include:

18,000-seat bowl: Optimized sightlines and acoustics for sports and entertainment (Oak View Group Hamilton Arena Project)
Premium floor suites: Positioned at ice or stage level for unparalleled access
Wide concourses: Improved crowd flow and accessibility
Enhanced clubs and lounges: Exclusive amenities and fine dining options
Family zones and artist compounds: Designed for comfort and flexibility

Acoustic, Technological & Sustainability Upgrades

Cutting-edge acoustic treatments and sound systems meet the demands of major touring acts. Digital infrastructure includes real-time event updates and seamless ticket management. Sustainability is prioritized through energy conservation and responsible material sourcing (Oak View Group Press Release).

Construction Timeline & Project Partners

Construction Start: May 2024
Expected Completion: Fall 2025
Key Partners: Oak View Group, EllisDon, Hamilton Urban Precinct Entertainment Group (HUPEG), City of Hamilton (Ontario Construction News)

Integration with Downtown Revitalization & Historical Sites

The FirstOntario Centre transformation is integral to Hamilton’s urban renewal, connecting visitors with cultural landmarks and new developments. Explore the city’s historical sites—including Dundurn Castle, Canadian Warplane Heritage Museum, and the revitalized West Harbour waterfront—to enrich your visit (Tourism Hamilton).

Visitor Tips & Special Features

Book tickets early via official channels to secure the best seats.
Arrive 30 minutes before events to accommodate security and explore amenities.
Use public transit or rideshare for convenience during high-traffic events.
Explore local dining before or after your event for a complete Hamilton experience.
Contact guest services ahead of your visit for accessibility accommodations.
Visit nearby attractions for a memorable, multifaceted trip.

Frequently Asked Questions (FAQ)

Q: What are the FirstOntario Centre visiting hours?
A: Visiting hours depend on event schedules. The box office is generally open from 10:00 AM to 6:00 PM on event days. Confirm specific times on the official website.

Q: How can I buy tickets?
A: Purchase tickets online via official vendors, at the box office, or via phone. Early booking is recommended.

Q: Is the venue accessible?
A: Yes. Wheelchair-accessible seating, elevators, ramps, and accessible restrooms are available. Contact guest services for specific needs.

Q: Are there parking options?
A: Yes. Parking is available in adjacent lots and garages, but space is limited during major events.

Q: What nearby attractions should I visit?
A: Dundurn Castle, Canadian Warplane Heritage Museum, Hamilton’s waterfalls, and the Royal Botanical Gardens are all popular options.

Q: Are tours available?
A: Public tours are not regularly available but may be offered during special events or after renovations.

Conclusion

FirstOntario Centre stands as a testament to Hamilton’s ambition and community spirit. With its rich history, ongoing transformation, and strategic downtown location, the arena is poised to offer world-class experiences for sports fans, music lovers, and cultural explorers alike. As you plan your visit, check the latest event schedules, secure your tickets early, and take advantage of the vibrant attractions surrounding the venue.

Stay updated via the official FirstOntario Centre website, and explore the city beyond the arena for a holistic Hamilton experience. For seamless ticketing, event notifications, and insider tips, download the Audiala app and follow FirstOntario Centre on social media.

Experience the blend of history, innovation, and community at Hamilton’s flagship arena.